Responsible Gaming

Our Commitment to Responsible Gaming

At Alfies Hotel Blackpool, we are committed to promoting responsible gambling. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all our visitors to gamble responsibly and within their means.

Age Verification

You must be 18 years of age or older to access gambling services in the United Kingdom. We take age verification seriously and comply with all UK Gambling Commission regulations. If you are under 18, please do not participate in any gambling activities.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of the following warning signs:

• Chasing losses: Attempting to recover lost money by gambling more
• Hiding gambling: Concealing the amount of time or money spent gambling from friends and family
• Loss of control: Being unable to stop or reduce gambling despite wanting to
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Gambling with money needed for essentials: Using funds for rent, bills, or food to gamble
• Mood changes: Becoming anxious, irritable, or depressed when not gambling
• Increased tolerance: Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut back: Repeatedly trying and failing to limit gambling
• Using gambling to escape: Gambling to cope with stress, anxiety, or other emotional issues

If you recognize any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Controls

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive notifications reminding you of time spent and money wagered
• Session Time Limits: Automatically log out after a set period of inactivity
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (days, weeks, months, or years)

Please speak to our customer support team if you wish to activate any of these tools.

Support Organizations

If you or someone you know is struggling with problem gambling, confidential support is available:

United Kingdom

• GamCare: Free, confidential support and advice for problem gamblers and their families
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop: The National Self-Exclusion Scheme for online gambling
  www.gamstop.co.uk
• Gamblers Anonymous: Peer support meetings and helpline
  Telephone: 020 7384 3040
• National Problem Gambling Clinic: NHS-funded specialist treatment service
  NHS National Problem Gambling Clinic

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Take Action Today

If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Support services are confidential, free, and staffed by trained professionals who understand problem gambling.

You can also contact the UK Gambling Commission if you have concerns about a gambling operator's conduct:

• UK Gambling Commission: www.gamblingcommission.gov.uk

Financial Help & Debt Support

If gambling has led to financial difficulties, the following organizations provide free advice:

• StepChange Debt Charity: Free debt advice and support
  Telephone: 0800 138 1111
  www.stepchange.org
• National Debtline: Free, confidential debt advice
  Telephone: 0808 808 4000
  www.nationaldebtline.org

Remember: If you gamble, only gamble with money you can afford to lose.